Request early access

Steps 03, 04, 06 · Consultation, plan, treatment record

The plan, the chart and the photos, in one line.

The practitioner records the plan they decided. If your protocol requires a medical director’s sign-off, the plan waits for it. When the patient returns, the chart opens from the signed plan, with consent and baseline photos beside it.

Request early access See this step in the walkthrough
After the appointment, R. Osei writes the treatment record on a tablet while Jordan puts on her coat.

Images: AI-generated · fictional people and clinic · not ClinicJourney staff, patients or customers.

Where it goes wrong today.

  1. The plan lives in a free-text note.

    Nobody can tell which version the patient saw, or whether it was approved, without reading every note.

  2. Charting happens after the last patient leaves.

    Units by area, product and lot are written up from memory at the end of the day.

  3. Photos sit in a separate app, or on a personal phone.

    Before and after pictures are hard to find, and hard to keep private.

Each record opens from the one before it.

Consultation notes lead to a versioned plan. The plan carries its sign-off. The treatment record opens from the signed plan once consent is in place, so the chart starts with what was agreed. Photos are stored with the record they belong to.

Concept interface · fictional patient

Jordan Ellis · plan to treatment

Thu 6 – Thu 13 Mar
  1. Assessment notewritten by R. Osei · Thu 6 Mar Draft Signed
  2. Plan v1 recordedneurotoxin, frown lines · review at 2 weeks Draft Recorded
  3. Medical director sign-offDr. A. Laurent · required by clinic protocol Awaiting sign-off Signed off
  4. Consent for plan v1signed Mon 10 Mar Waiting on patient Signed
  5. Treatment recordopens from plan v1 · Thu 13 Mar Locked until consent Open
  6. Chart signedR. Osei, 11:32 · photos attached In progress Signed

NextAftercare scheduled from this record

What goes on the record

  • Assessment note, written by the practitioner
  • Plan versions, with author and time
  • Sign-off by the medical director, where your protocol requires it
  • Treatment record: product, lot, areas and amounts, marked on the photo
  • Before and after photos with the patient’s photo-use preferences
  • Practitioner signature and time on each record

What the patient sees

Their plan, in plain words, to read at home before the appointment. After treatment, the date of the review visit and the aftercare the clinic wrote.

Where the line is

ClinicJourney records the plan the practitioner decided. It does not recommend treatments, suggest products or doses, analyse photos, or check for contraindications. Clinical judgement stays with your clinicians.

See whether ClinicJourney fits the way your clinic works.

Tell us about your clinic and what you would most like to fix. A member of the team will reply by email.

Request early access Walk through a patient journey